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Home
About
About Us
Clients
Testimonials
Why Choose Us
Blog
What we do
Web Site Design
Domain Names
Web Site Hosting
CMS Web Sites
Shopping Carts
Searchable Databases
Search Engine Optimisation SEO
Internet Consultancy
FAQs
Portfolio
Contact
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Privacy Policy
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Red Rhino Interactive Ltd : Privacy Policy
Service Level Response Times
During working week days, we aim to complete 95% of all urgent client service related contacts
within 1 hour
and 100% the same day
Outside office hours and at weekends, we aim to complete 95% of all urgent client service related contacts
within 4 hours
and 100% the same day
For minor, non-critical web site content updates, we aim to complete 75% of all requests within the same day and 100% within 48 hours.
For more extensive non-critical requests, we will acknowledge 100% of all emails the same day, with a suggested time schedule for the work requested.
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